Support
How Can We Help?
Our team is here to assist you with any questions or issues related to your Travaso account, bookings, or Travaso Insider subscription.
Contact Us
For any inquiries, please reach out to our support team:
Email: [email protected]
We aim to respond to all inquiries within 24 hours.
Common Topics
Account & Login
If you are having trouble logging in or accessing your account, try resetting your password using the "Forgot Password" option on the login screen. If the issue persists, contact us at the email above.
Bookings
For questions about existing bookings, modifications, or cancellations, please email us with your booking reference number and we will assist you promptly.
Travaso Insider Subscription
Travaso Insider is an auto-renewable subscription available as an Annual Plan ($199.99/year) or Monthly Plan ($19.99/month).
To manage or cancel your subscription, go to your device Settings > [Your Name] > Subscriptions and select Travaso Insider.
If you need help restoring a previous purchase, use the "Restore" button on the subscription screen within the app.
Refunds
Subscription refunds are handled by Apple through the App Store. For booking-related refunds, please contact our support team with your booking details.
Legal
For more information, please review our: